Hard Reset ALCATEL ONE TOUCH 998

First method:

• At the very beginning hold down the Power key in order to switch off the device.
• In the next step press and hold the Volume Up + Power button for a couple of seconds.
• You should release held keys as soon as the Recovery Mode appears on the screen.
• Afterwards use Volume buttons to select "wipe data/factory reset" and tap the Power button to confirm.
• Then choose "yes" from the menu, and accept it with Power button.
• When the Recovery Mode menu appears again on the screen select "reboot system now" by using the Power rocker.
• Good job! The hard reset has just been performed.

Second method:

• If the device is off, hold down the Power key for a short while.
• Afterwards go to Settings and then to Backup & Reset.
• Then tap Factory data reset and choose Reset phone.
• To begin the hard reset operation select Erase everything.
• Well done! Your phone is ready to use.